Refund Policy

This refund policy applies to Hikeguide and all services published on our website.

At Hikeguide, we strive to provide a clear and fair refund policy for our guided hiking tours and related services.

Eligibility for Refunds

Refunds are available for cancellations made in accordance with our policy. Please ensure you meet the eligibility criteria to qualify for a refund.

Exclusions from Refunds

Certain services, such as customized tours or special events, may not be eligible for refunds. Please check the specific terms associated with your booking.

How to Request a Refund

To initiate a refund request, please contact our support team with your booking details and reason for cancellation.

Refund Processing Time

Once your refund request is approved, processing may take up to 14 business days. We appreciate your patience during this time.

Cancellation Policy

If you need to cancel your booking, please notify us as soon as possible. Cancellations made within 48 hours of the scheduled departure may not be eligible for a refund.